We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof  of purchase.

To return the product, simply contact us. We kindly request that you simply repack the item; we will organize a pickup at your earliest convenience. We will immediately issue a full refund in your original mode of payment once we receive your returned product. It may take 12-36 hours for the credit to reflect in your account.

You can always contact us for any return question at furniseworld@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at furniseworld@gmail.com

At Furniseworld, we aim to deliver your orders quickly and reliably. Here’s everything you need to know about our shipping process:

Dispatch Time

• Orders are processed and dispatched within 5–6 business days after confirmation.
• Once dispatched, you will receive a tracking email to follow your shipment’s progress.

Delivery Time

• Delivery typically takes 9–10 business days from the date of dispatch.
• Please note that delivery times may vary based on your location and unforeseen factors such as weather or courier delays.

Shipping Destinations and Partners

• We ship to India and partner with trusted courier services to ensure safe and timely deliveries.

Order Tracking

• You will receive a tracking number to monitor your shipment once your order is dispatched.

Need Help?

For questions about shipping or your order, our customer support team is happy to assist:

• Email: furniseworld@gmail.com
• Phone: +91 9001802322

Thank you for choosing Furniseworld. We’re excited to deliver your order with care and efficiency!

Warranty:

• This product comes with a 2-years Warranty. 
• Free replacement or repair for any Manufacturing defects.

      What's not Covered 

• Small cuts, scratches or damages due to wrong cleaning methods or impacts/accidents.
• Non-standard dry-cleaning procedures or use of harsh chemicals.
• Damage due to excessive weight applied by the customer.
• Discoloration from chemical exposure caused by the customer. 

       How to claim

• Just contact us during the 2-year warranty period. fell free to contact our Customer Support on  +91 9001802322

 Care Instructions:

• Avoid direct exposure to sunlight, artificial sources of heat and external aggressions (damp, rain, etc.).
• Always use coasters or mats while keeping hot, cold or wet materials on the surface.
• If the furniture is very dusty, clean it with a slightly damp, non-abrasive sponge, after first testing it on a non-visible varnished part. Wipe with a soft, dry, lint-free cloth.
• Clean your furniture as often as you like with a soft duster.